We have received our accreditation dates! We will be undergoing accreditation by CARF International (Commission on Accreditation for Rehabilitation Facilities) on April 17th and 18th. CARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value and optimal outcomes of services through a consultative accreditation process that centres on enhancing the lives of the persons served.
CARF surveyors, Ms. Lynne Anne Gallaway and Ms. Wendy Harris, will be on-site on Tuesday, April 17th and Wednesday, April 18th. They will consult with staff members and interview people who use our services, namely: residents, patients and family members and third party representatives such as our pharmacy services provider.
We encourage everyone who is approached by Ms. Gallaway and Ms. Harris to actively participate in the interview process as this is an invaluable continuous quality improvement process for our programmes and services.
You can learn more about CARF and the accreditation process by visiting the CARF website http://www.carf.org/home/ .